Store Policy

You have arrived at www.kentuckyhydro.com, a website that is provided by Kentucky Hydro and/or its affiliated and subsidiary companies (collectively "Kentucky Hydro").  This Privacy Policy governs your use of www.kentuckyhydro.com and any other official Kentucky Hydro sites, including mobile sites or apps, and any interactive features, applications, and/or services that we make available through a site or interactive platform that posts a link to this Privacy Policy (collectively referred to as the “Site”).  This Privacy Policy also applies to Personal Information (defined below) that we may collect from you in our Kentucky Hydro retail stores (“Store” or “Stores”), through any Kentucky Hydro Customer Call Center, and through official surveys and sweepstakes entry forms, or in any other instance when you contact us. 

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 We have prepared this Privacy Policy to describe what information Kentucky Hydro collects from you, why we collect it, how we use it, and under what circumstances we share it with third parties, and otherwise manage the personal information you provide to us.  

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 This Privacy Policy also describes the choices you can make about how we use your information.  To the extent we provide you notice on our Site or in our Stores of different additional privacy policies or practices (e.g., at the point of our collection), those additional terms shall govern such data collection and use. 

 

Kentucky Hydro does engage third party service providers ("Service Providers") with whom your information may be shared. Service Providers have their own security policies and Kentucky Hydro is not responsible for their conduct. Unless explicitly stated otherwise, any current, updated and new products and services shall be subject to this Privacy Policy.  By using the services provided at the Stores or the Customer Call Centers or by using the Site, you agree to all of the terms and conditions of this Privacy Policy and you consent to the collection, use and disclosure of your personal information as described in this Privacy Policy. 

 Kentucky Hydro cares about online privacy. If you have any questions concerning this Privacy Policy, please contact us at https://www.kentuckyhydro.com/contact-us/